Refund & Return Policy
Return Policy in Australia
We know how it feels when you ordered the wrong size or colour. If you would like to return the goods for an exchange, please contact us within 14 days via email (undoyourbra.au@gmail.com). We will offer you a Store credit to use to exchange for anything else on our website. Buyer pays for the return postage to us in Sydney, Australia. Garments will need to still be in new condition, without makeup stains or damage. Please pack the goods safely in it's original plastic packaging to prevent damage on return.
Refund Policy in Australia
If you would like a refund of your item, please contact us via email (undoyourbra.au@gmail.com) within 14 days of receiving the items and we will provide you with the return address. Buyer pays for the for return postage back to us in Sydney, Australia.
We certainly don't want to see you go and will do our best to remedy the situation. If you feel the products are faulty or damaged, please email us with clear photos of the faulty products, we’ll email you within 48 hours to work on a resolution.
Refund & Return Policy - International United States, Canada, UK, NZ etc.
We know how it feels when you ordered the wrong size. If you would like to return the goods for an exchange, please contact us within 14 days upon receiving the items via email and we will provide you with the return address in Australia. We will offer you a Store credit to use to exchange for anything else on our website. Buyer pays for the postage to an Australian address.
If you would like a refund of your item, please contact us via email within 14 days of receiving the items and we will provide you with the return address. Buyer pays for the postage for returning the goods back to us in Sydney, Australia.
If you feel the products are faulty or damaged, please email us with clear photos of the faulty products, we’ll email you within 48 hours to work on a resolution.